Shipping Policy
Overview
This Shipping Policy explains how we process and deliver physical products. We prioritize prompt, secure delivery with clear communication throughout the process.
Order Processing
Orders are processed during normal business hours upon payment verification. High demand or holidays may cause slight delays. Any significant delays will be communicated promptly.
Shipping Alternatives
We collaborate with dependable couriers and postal services for reliable delivery and tracking. Available shipping options depend on your location.
Expected Delivery Times
Delivery times vary by destination. Domestic shipments generally arrive within 5–14 business days, whereas international orders may take 10–21 business days.
Delivery Limitations
Some regions may have import restrictions or delivery limitations. Customers need to ensure their addresses are accurate and deliverable.
Handling Lost or Damaged Packages
If your package is lost or damaged, contact us immediately. We will coordinate with the courier to resolve the issue, possibly through a replacement or refund.
Taxes and Duties
International orders might incur customs fees or taxes as determined by local authorities. These costs are the customer's responsibility.
Delivery Confirmation
Once delivery to the specified address is confirmed by the courier, responsibility transfers to the recipient.
Policy Adjustments
We may occasionally update this Shipping Policy. Changes will be available on this page.